Terms & Conditions of Trade
Yarrow Group Pty Ltd Trading as Yarrow Field Maintenance ABN: 12 677 425 106 Dysart QLD 4745, Australia Phone: 07 4599 3003 Email: admin@yarrowgroup.com.au Website: www.yarrowgroup.com.au Document Version: 1.0
Application of Terms
These service terms and conditions apply to all goods and services supplied by Yarrow Group Pty Ltd, trading as Yarrow Field Maintenance (the Company), unless otherwise agreed in writing. By requesting services, accepting a quotation, placing an order, or allowing work to commence, the Customer agrees to be bound by these service terms and conditions.
Services
The Company provides maintenance services, including mechanical, maintenance, repair, inspection, diagnostic, and technical services to equipment, vehicles, machinery, and associated systems. Services may be performed onsite, in the field, or at other agreed locations.
Quotations
All quotations are valid for 30 days unless otherwise stated. Quotes are estimates based on information available at the time and may change if additional faults are discovered, the scope of work changes, or parts and materials pricing varies.
Pricing
All prices are in Australian Dollars and exclusive of GST unless otherwise stated. Additional charges may apply, including travel time, mobilisation, call-out fees, after-hours labour, freight, parts, consumables, and specialised equipment. Pricing is subject to change.
Payment Terms
Payment is required Cash on Delivery (COD) unless otherwise agreed upon in writing by Yarrow Group Pty Ltd. For inquiries about credit applications or more details on payment terms, please contact admin@yarrowgroup.com.au.
Late Payments
Failure to make payment by the due date will result in five percent of the outstanding invoice amount being charged every seven (7) days until the balance is paid in full. If no payment is received seven days after the due date, outstanding amounts will be sent to the recovery department.
Costs of Recovery
The debtor/s shall pay for all costs actually incurred by Yarrow Group Pty Ltd in the recovery of any monies owed under this Agreement. The Customer agrees to be liable for and indemnify Yarrow Group Pty Ltd. These costs include recovery agent costs, repossession costs, location search costs, process server costs, solicitor costs on a solicitor/client basis, debt collection and associated fees, and legal fees on an indemnity basis.
Minimum Call-Out
After hours work is subject to a minimum call-out period of four (4) hours labour plus travel time and mobilisation.
Operating Hours
Monday to Friday 07:00 am – 05:00 pm. Outside of these hours is classed as call-out and call-out fees will be charged.
Travel and Remote Work
Where work is performed outside the Company's standard operating area or in remote locations, all costs associated with performing the work will be charged at cost plus ten percent (Cost +10%) to cover administration, logistics, and overhead. Fuel Levy can and may be charged at the director's discretion.
Equipment Storage
Equipment left with the Company must be collected within seven (7) days of notification that work is complete. Storage fees may apply thereafter.
Abandoned Equipment
Equipment remaining unpaid and uncollected for more than sixty (60) days after written notice may be deemed abandoned and disposed of in accordance with applicable law.
Limitation of Liability
To the maximum extent permitted by law, the Company will not be liable for loss of production, loss of profits, business interruption, equipment downtime, or consequential loss. Liability is limited to the value of services supplied.
Governing Law
These service terms and conditions are governed by the laws of Queensland, Australia, ensuring personal information protection within the framework of these agreements.
Contact Us
For any questions regarding these Terms and Conditions, please contact us:
Yarrow Group Pty Ltd
Flagstone Creek, Lockyer Valley QLD 4344
Phone: 07 4599 3003
Email: admin@yarrowgroup.com.au