Privacy Policy

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Yarrow Group Pty Ltd

Trading as Yarrow Field Maintenance

ABN: 12 677 425 106

Website: www.yarrowgroup.com.au

Document Version: 1.0

Overview

Yarrow Group Pty Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles

(APPs).

Information We Collect

We may collect personal information including name, company name, phone number, email address, business location, job or equipment details relevant to requested services, and payment or billing information. We may also collect technical information such as IP address, browser type, and website usage data.

How We Collect Information

Personal information may be collected when you contact us through our website, request a quote, engage our services, communicate by phone or email, or submit information through website forms.

Why We Collect Your Information

We collect personal information to provide services, respond to enquiries, manage customer relationships, issue invoices, process payments, improve our services, and comply with legal obligations.

Sharing Your Information

We may disclose personal information to employees, contractors, service providers, payment processors, professional advisors, debt recovery agencies where accounts are overdue, and government authorities where required by law. We do not sell or rent personal information to third parties.

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information may be stored electronically, in cloud systems, or in physical records used for business operations.